Auspost: Impact to deliveries and services due to Coronavirus
September 2020
Australia Post is adapting to the challenges presented by the pandemic, which means Australia Post normal practice of delivery has been impacted. As a result, Australia Post is experiencing substantial delays in their network.
These delays are due to:
- a reduction in air freight capacity and passenger flights (which also carry parcels)
- a significant increase in parcels volumes, many of which require manual sorting
- health and safety requirements in Australia Post network (such as social distancing through zoning, and dedicated shift start times to reduce cross-over of workers)
Australia Post know these delays are frustrating, and Australia Post is doing everything they can to keep delivering as safely and quickly as possible.
Rural and regional delays
Unfortunately, services to rural and regional areas are experiencing particularly long delays, and the following timeframes are expected:
• Express Post: 1-5 business days or more
• Parcel Post: 3-10 business days or more
Victoria destined parcels
With the massive demand and current workforce capacity constraints in Victoria, Australia Post foresee an additional 3-day delay for all deliveries in Victoria.
Express Post delays
Australia Post Express Post service is seeing significant delays in delivery. This means that while Australia Post continue to prioritise Express Post, and most parcels shipped via this service arrive on time, some could take 5 business days or more to reach their destination.
Australia Post news website link.
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